"> Inner-Vision Terms & Conditions

Terms & Conditions

About Us

This web site is owned and operated by Innervision Technology Limited. Contact details below.

Innervision Technology Limited

Unit 3 Priory Industrial Estate

Tetbury, Gloucestershire


United Kingdom

Phone: +44 1666 500055

Email: info@innervisiontechnology.com

Registered in England: Company Number 07545093, VAT No: GB 940 6901 26

Making A Purchase

Delivery of your order will be subject to one of the following:

  • An established credit account with Innervision Technology Limited or payment of a Pro-Forma invoice.
  • Satisfactory credit check

All prices, quotations and orders are in Sterling (£) unless otherwise indicated.

We accept BACS payments through your bank. Credit Cards plus 2.40% of total. PayPal +4%. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping and Handling

UK Deliveries


  • Post & Packaging (single item) £15.00
  • Next day delivery before 12.00pm (exc Northern Ireland and Scottish Highlands & Islands) £25.00
  • Next day delivery before 9.30am (exc Northern Ireland and Scottish Highlands & Islands) £35.00

Bulk deliveries may be subject to various charges depending on quanity and size of shipment.

International Deliveries

 International Signed For (single item)

Depends on location


Overseas orders may be sent using the customer's international carrier account on request.

Back Orders

Orders will be dispatched complete unless otherwise instructed. If your item is not in stock, we will back order and provide you with an expected lead time. Part shipments can be requested on the online ordering system and we will indicate lead times.

There will be a delivery charge for each part shipment.

Tax Charges

VAT will be charged at 20% (or the prevailing rate) if the delivery address is in the UK.

VAT will not be charged for a delivery address within the EU if the customer placing the order is VAT registered (valid VAT code is required) or BFPO or if a valid VAT form G is received, from registered charities

VAT will not be charged for a delivery address outside of the EU.

Contact Us

If you need to contact us, please email us at connect@innervisiontechnology.com, alternatively, you can contact us on +44 1666 500055 or write to us at Innervision Technology Ltd, Unit 3 Priory Industrial Estate, Tetbury, Gloucestershire GL8 8HZ, United Kingdom


Returns Policy

If you need to return any item, please contact Innervision Technology Limited to discuss. We will endeavour to rectify the situation.We will repair or replace our products if they become faulty within the stated warranty at our discretion.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

You are entitled to cancel your order and return unused, unopened goods within 14 working days for a full refund, excluding the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition in their original packaging and suitably packed for transit. Goods openend or used in anyway shall not be refunded.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.


None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of English law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.